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Privacy Policy

Privacy Policy & GDPR Notice for waygooutdoor.com

Last updated:  28 Nov 2025

1. Introduction

 

Waygooutdoor.com (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our travel website, services, and features.

We comply with the UK GDPR, EU GDPR, and all applicable data protection laws.

 
2. Data We Collect

 

We may collect and process the following categories of personal data:

a. Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Postal address

  • Passport information (if required for booking)

  • Payment and billing details

  • Travel preferences

  • Account login details (if you create an account)

  • Any information submitted via contact forms, bookings, or support requests

b. Information Collected Automatically

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (pages visited, time on site, etc.)

  • Cookies and tracking technologies (see Section 10)

c. Information from Third Parties

  • Travel service providers 

  • Payment processors

  • Social media platforms (if you choose to log in via social accounts)

 
3. How We Use Your Data
​

We use your data to:

  • Process travel bookings and reservations

  • Provide customer support

  • Send booking confirmations, updates, and service messages

  • Personalise your user experience

  • Improve website performance and analytics

  • Comply with legal and regulatory requirements

  • Send marketing communications (only with your consent)

 
4. Lawful Bases for Processing (GDPR)
​

We process your personal data under one or more of the following legal bases:

  • Contract: To fulfil travel bookings and service agreements

  • Consent: For marketing emails, cookies (non-essential), and certain optional data

  • Legal obligation: Compliance with tax, accounting, identity verification, or travel-related regulations

  • Legitimate interests: Website analytics, fraud prevention, and improving services

 
5. How We Share Your Data
​

We may share your data with:

  • Travel service providers (hotels, airlines, tour operators)

  • Payment gateways and financial institutions

  • IT service providers, hosting partners, and analytics platforms

  • Legal authorities when required by law

We never sell your personal data.

 
6. International Data Transfers
​

If your data is transferred outside the UK/EU, we ensure adequate protections such as:

  • UK/EU-approved Standard Contractual Clauses (SCCs)

  • Transfers to countries with equivalency decisions

  • Additional technical and organisational safeguards

 
7. Data Retention
​

We keep your data only as long as necessary:

  • Booking data: 6 years (for financial compliance)

  • Account information: until you delete your account

  • Marketing data: until you withdraw consent

 
8. Your Rights Under GDPR
​

You have the following rights regarding your personal data:

  • Right to access – request a copy of your data

  • Right to rectification – correct inaccurate information

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing based on legitimate interests or direct marketing

  • Right to withdraw consent at any time

To exercise these rights:

 
9. Security Measures
​

We use appropriate technical and organisational measures to protect your data, such as:

  • Encryption

  • Secure servers

  • Access controls

  • Regular security audits

However, no system is completely secure, and users transmit data at their own risk.

 
10. Cookies & Tracking Technologies
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We use cookies to:

  • Improve website functionality

  • Analyse site performance

  • Personalise content and recommendations

  • Deliver advertising (only if you consent)

You may manage or disable cookies via your browser or our cookie consent banner.

 
11. Third-Party Links
​

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing your information.

 
12. Children’s Privacy
​

Our services are not intended for individuals under 16 years old. We do not knowingly collect their data.

 
13. Changes to This Policy
​

We may update this Privacy Policy from time to time. Any changes will be published on this page with a new “Last updated” date.

 
14. Contact Us
​

If you have questions about this policy or your personal data, you can contact us:

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